While creating an email action within workflows you might want to add a distribution list in the "From:", "To:" and "CC:" fields in addition to individual users. This way you can ensure an entire team received the emails as opposed to individuals only.

You might run into a scenario where you will want to use a distribution list that does not appear as an option.

This is how you will add it to the platform so it will become an action.

  • You will see this as a pending user

  • Delete this user

Pro Tip: If you have access to this email address you can accept the invite to choose a specific display First and Last name. Once this has been completed you can delete the user.

  • You can now select this user in any email sending or receiving field

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